Terms and conditions

Last updated: 12 October 2026

Welcome to Melo Live. By accessing or using our website and services, you agree to these Terms and Conditions. Please read them carefully.

1. Acceptance of terms

By visiting our website or engaging our services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please stop using the website.

2. Services provided

Melo Live offers creator and social media marketing services, including:

  • Brand ambassador, influencer, and UGC creator campaigns
  • TikTok Shop affiliate programs
  • Live streaming and short-form video production
  • Related branding and marketing support

We may modify, suspend, or discontinue any service at our discretion.

3. Eligibility

You must be at least 18 years old to use our services and have the authority to enter into an agreement on behalf of your business.

4. Fees and payment

  • Fees, commissions, and the minimum term are set out in your proposal or agreement.
  • Late or failed payments may result in suspension or termination of services.
  • Custom or enterprise services are subject to separately agreed terms.

5. Use of services

You agree to use our services for lawful purposes only. You may not:

  • Engage in illegal, harmful, or fraudulent activities
  • Misuse or attempt to disrupt our website or services
  • Copy, resell, or redistribute our services without permission

6. Intellectual property

All content, branding, visuals, and materials created by Melo Live remain our intellectual property unless otherwise agreed in writing. You receive a limited license to use delivered content for your brand or business purposes.

7. Client responsibilities

You agree to provide timely access to the products, brand assets, and information needed for your campaign. Delays may affect delivery timelines.

8. Limitation of liability

Melo Live is not responsible for:

  • Any indirect, incidental, or consequential damages
  • Loss of business, revenue, or profits arising from the use of our services
  • Platform changes (for example, algorithm updates by Instagram, TikTok, or YouTube) that may affect performance

Our total liability shall not exceed the amount you paid for the services in question.

9. Termination

We may suspend or terminate services if you violate these Terms. You may cancel services according to the terms of your agreement.

10. Third-party platforms and links

Our services rely on and may link to third-party platforms and tools. We are not responsible for their content, policies, or practices.

11. Changes to these terms

We may update these Terms at any time. Updates will be posted here with the latest effective date, and continued use of our services means you accept them.

12. Contact us

If you have questions about these Terms, please reach us through the contact form.