Privacy policy

Last updated: 12 October 2026

At Melo Live, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our site or working with us, you agree to the practices described below.

1. Information we collect

  • Contact details: your name, email address, phone number, company, and any message you send when you fill out our contact form or work with us.
  • Usage data: technical information such as IP address and browser type, which our hosting provider processes to deliver and secure the website.

2. How we use your information

  • Respond to your inquiry and schedule a discovery call
  • Provide and improve our services
  • Send updates about our services, which you can opt out of at any time
  • Keep the website secure, prevent fraud, and comply with legal obligations

3. Sharing of information

We do not sell your personal information. We may share it with:

  • Service providers that help us run our business, such as website hosting, email, and spam protection.
  • Creators and partners working on your campaign, when that is needed to deliver it.
  • Authorities, if required by law, regulation, or legal process.
  • A buyer or successor, in the event of a merger, acquisition, or sale of assets.

4. Cookies and spam protection

This website does not use advertising or tracking cookies. Our contact form uses Cloudflare Turnstile to block automated spam; Turnstile may process technical information about your browser to do this.

5. Data security

We use industry-standard measures to protect your personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your rights

Depending on where you live, you may have the right to:

  • Access, update, or delete your personal information
  • Object to or restrict certain processing
  • Opt out of marketing communications
  • Request a copy of the data we hold about you

To exercise these rights, contact us through the contact form.

7. Children’s privacy

Our services are not directed at children under the age of 13 (or the age of majority in your region). We do not knowingly collect personal data from children.

8. International users

We work with audiences and partners in many countries, so your information may be transferred to and stored in countries where data protection laws differ from your own.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact us

If you have questions about this Privacy Policy or how your data is handled, please reach us through the contact form.